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How can I return my order?

As long as the items are still unused and in good condition it’s possible to do a return within 14 days after receiving your order. Send us your order number, how many and which legs (if you have ordered several models) you want to return to hello@prettypegs.com. The return cost is paid by the customer.
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Comments

  • Hello,

    What is meant by 'unused'? Can you try them on your sofa?

    Cheers
    J.
    Jozefien
  • Hi again, Jozefien,
    Thank you for your question.
    You can try the legs on, as long as it doesn't affect the legs.
    Here is some don't's: 1. don't screw the bolt down too far (you need to be able to get it out if you want to return the legs), 2. don't put on the felt pads if you are not sure about the legs, 3. be careful with the legs so they don't get scratches or marks.
    Please let me know if you have any further questions
    Best regards
    Stina
    Stina Löfgren

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