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I want to place an order but the site is not working

Hello!

I'm trying to place an order but when I get to the payment section, the site is not responding. I am not able to fill in any payment details, and I tried to select all payments forms with no luck. I also tried several browsers on my laptop and my phone. Can you help me place the order?

I want to buy:
Estelle legs 17 cm in midnight blue for Bestå x 4

I also have the discount code "cart10"

Best regards,
Annemarte Norevik
Annemarte Norevik Report inappropriate content

Comments

  • Hi Annemarte,
    Thank you for your question. This sounds weird. I could find your order and has now created a real order of this. Could you please take a look at your bank account and see if this transaction is approved?
    Thank you
    Best regards
    Stina
    Stina Löfgren
  • Hi,
    I am also having a hard time placing an order. I am able to click proceed to check out, but then the site formatting looks very odd. I can fill in all my information (address and credit information, but there is no way to 'submit' my order. I have tried several browsers and the site looks the same. I have also received several errors stating that your website is down. Could you please help me with placing an order?
    Adrienne
  • Hello Adrienne,

    Thank you for your question.

    Sorry to hear that you keep having problems. Please email your complete delivery adress, phone number and how many legs you want to order to hello@prettypegs.com and we will help you further.

    All the best,
    Amanda 
    Amanda Grundberg
  • Hei!
    Jeg har også samme problem som ovenfor stående.
    Skulle gjerne ha bestilt Svea 44 cm. Aske/hvit. Er det mulig å få hjelp til dette?

    Mvh.
    Ida Larsen

    Ida Larsen
  • Hej Ida,

    Tack för ditt inlägg.

    Vi kan se att du försökt lägga en order men att de inte har gått igenom hela vårt system. Vi har nu manuellt lagt in din order på SVEA 440 White/Ash x 4 ben.

    Återkom om du har några frågor.

    Bästa hälsningar,
    Amanda


    Amanda Grundberg
  • Takk for at du ordnet dette.
    Er det inkludert vinklede universalfeste til beina?

    Mvh.
    Ida Larsen
    Ida Larsen
  • Takk for at du ordnet dette.
    Er det inkludert vinklede universalfeste til beina?

    Mvh.
    Ida Larsen
    Ida Larsen
  • Hej Ida,

    Ja, de vinklade beslagen är inkluderade.

    Bästa hälsningar,
    Amanda

    Amanda Grundberg
  • Hello,

    I am also having a payment screen error. I have tried two different cards, and I keep getting this error.
    Bailey
  • Dear Bailey,
    Thank you for letting us know about this problem. What device and what browser do you use? Please give us some more information and we will look in to it.

    Best regards

    Stina Löfgren

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