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Universal plates are missing

Hello Prettypegs team, i received my order in Western Australia, Perth  today. Unfortunately i haven’t received the universal Plates😟. I bought the ikea platsa storage unit for my boys room. I need your plates to connect the 3 units with each other. Is there any possibility  to send them as an express parcel to Perth?
Looking forward to hear from you

Eva Eisenlohr Report inappropriate content

Comments

  • Hi Eva,

    Thank you for your post.

    Due to a technical problem the universal plates has not been included. We will tell our warehouse to send you those a.s.a.p. of course.

    We apologize for this inconvenience.

    Best regards,
    Amanda 

    Prettypegs
  • Hello ,
    I’m planing to order six or eight of the Maj 40 brass handles . I live in the Netherlands and will use them for a project I’m doing in Israel (leaving the Netherlands on the 18th ). Any chance the handles will manage to arrive here before the 18th of April?

    Thank you in advance,
    Anna
    Anna
  • Hello Anna,

    Thank you for your post.

    We have a delivery time of 7-10 days. Most likely you will receive the order by then but we are not able to guarantee this. Otherwise, maybe it's best to order them to a delivery address in Israel.

    All the best,
    Amanda



    Amanda Grundberg

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